FAQ
The Ins And Outs of How We Do Business
Billing & Pricing
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Payments Accepted
We accept checks and all major credit cards. If necessary cash payments can be paid at our office location. Cash payments are not accepted at job sites.
Cancellation Policy
You may cancel any service 24 hrs. before scheduled service time. A %50 service fee will be charged for any service canceled within 24 hrs.
Satisfaction Guarantee
When the cleaning team from Shine Time USA arrives at your home or business, we’ll bring your abode up to our exacting standards. We provide a 100 percent guarantee on all our cleaning and disinfecting services, and solicit feedback and reviews from our customers to help us find better ways to assist you in cleaning house. If you’re not pleased with any area we’ve worked on, call us within 24 hours—we’ll re-clean it!